Frequently Asked Questions
Everything you need to know about your clean beauty journey.
Are DIME Beauty products clean and non-toxic?
Yes, all our products are formulated with clean, vegan, and cruelty-free ingredients. We follow strict standards to ensure every formula is safe for you and the environment.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your doorstep.
What is your return policy?
We offer a 60-day return policy. If you are not completely satisfied with your purchase, you can return the product for a full refund or exchange within 60 days of the delivery date.
Are your fragrances safe for sensitive skin?
Our fragrances are hypoallergenic and specifically formulated to be gentle. We use clean ingredients to minimize the risk of irritation, making them suitable for most skin types.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select international locations. Shipping rates and delivery times vary depending on the destination.
Are DIME products pregnancy-safe?
While our ingredients are clean and generally considered safe, we always recommend consulting with your healthcare provider before starting a new skincare routine during pregnancy.